FREE DELIVERY ON ALL UK ORDERS OVER £10

FAQs

SHIPPING

  1. What is your price? - All items come with free insured shipping and handling.
  2. Where do you ship? - We ship worldwide on all of our orders.
  3. How do you ship? - Your courier will depend on your country but our main providers are Royal Mail, UPS, FEDEX, YODEL, DHL etc.
  4. How long will my order take to be delivered? - Please allow 1 business day for processing and between 3-15 days for shipping depending on your location.
  5. How can I track my order? Tracking numbers are available on request - simply email us at support@lemonco.com for your full tracking information.
  6. When will my tracking information be available? Tracking will be available 4-6 days after your order.
  7. Do I have to pay any customs and tax charges? Yes depending on your country you will be responsible for any fees due before your item can be delivered.

AMENDMENTS

If you need to make changes to your order you will need to contact us within 24 hours of placing the order.

We can change:

  • Your delivery details.
  • Your name.
  • Your email.
  • Your phone number.

CANCELLATIONS

You must contact us within 24 hours of placing your order. We cannot cancel your order once it has already been shipped.

PAYMENT METHOD

What payment methods do you accept? - We accept all major credit/debit cards, PayPal.

What currency do you use on your store? - All prices are in GBP.

CONTACT

How do I contact you? - You can contact us via phone, email or on the contact page on our website.

If we still haven't managed to answer your question, please feel free to contact us and we'll get back to you within 24 hours.